1.1. Personal information
Personal data is all information about you personally. These include in particular your name and surname, residence or other address, your e-mail address, telephone contact.
1.2. Additional services In addition to the basic services, we offer you additional services as described below under point 1 of the Declaration of Conformity.
1.3 Advertising – Advertising is any presentation in the implementation of trade, business, etc. to promote the sale of goods or the provision of services, including immovable property, rights and obligations. Our advertising usually contains products, goods sold by our company.
1.4. Customer Service For all questions about our products, please contact our Customer Service under the General Terms and Conditions.
1.5. Consumer competitions To promote sales (without the need for government authorization), you can take part in an ongoing consumer competition (marketing event) by purchasing goods. In the event of a win, you will be able to win the prize in accordance with the terms of the competition. As a rule, we offer material prizes, shopping vouchers or discount coupons. You can find out about the consumer competition in the calendar month or week in question from our ad. It is always necessary to become familiar with the conditions of participation in the relevant consumer competitions.
Processing of personal data
When using our e-shop, for your registration and thus for obtaining our basic services, it is essential that you provide us with the following personal information: Name and surname Address (street, house number, postal code, city) Delivery address (mandatory for online registration) E-mail address (optional for written registration) Telephone number (mandatory for online registration).
We need to process this personal data in order to execute our contractual relationship after registration and to set up your account. Along with setting up an account, we also assign a customer order number that is assigned to your customer’s personal information, which allows you to uniquely identify you.
You can change your data at any time via our website www.ezo.sk. Or you can contact us by phone.
The purpose of data processing is to fulfill the contractual relationship in accordance with Art. 6 par. 1, par. b) of the General Data Protection Regulation. The customer is not obliged to provide them. However, they are necessary for the fulfillment of this contractual relationship and without their provision it is not possible to issue an invoice and send the ordered goods.
Processing of personal data in the context of Internet registration
You must also enter your email address to register for the website. We use the procedure for registration: Your registration and order will be completed only if you confirm it, which will be part of the confirmation e-mail sent to you for this purpose. If the confirmation mail is not received – your login will be automatically deleted from our database. The purpose of data processing is to fulfill the contractual relationship with respect to the order, in accordance with Art. 6 par. 1, par. b) of the General Data Protection Regulation. The customer is not obliged to provide them. However, they are necessary for the fulfillment of this contractual relationship and without their provision the order cannot be completed.
Processing of personal data within advertising
4.1 General Advertising In the event of your consent to receive information and advertising, we will inform you of current products, services, consumer contests, customer surveys and promotions within the meaning of point 1.
When delivered by post, we will process your gender for addressing, your surname, first name and address. When delivered by e-mail, we process your gender information, your last name, your first name, and your previously verified email address.
4.2 Also for receiving information and advertising, you must give us permission to process the following personal data:
When delivered by post, we will process your gender for addressing, your surname, first name and address. When delivered by e-mail, we process your gender data for the purpose of donation